Continuous Improvement
– Consultancy, Coaching & Training

Promoting growth 

by making the work… easier.


At the core of effective Continuous Improvement is the simple, potentially counter-cultural and often counter-intuitive idea of making the work… easier.

Since before the Industrial Revolution, ‘Make them work harder!’, has been an adopted slogan of many a business owner, organisation leader and/or supervisor. What if making the work ‘easier’ meant that you, your staff, colleagues and suppliers were able to work more effectively and efficiently, leading to improved personal and organisational growth?


The first benefit from making the work ‘easier’ is that it also becomes… safer.

How much, both in human and financial terms, does the Cost of Poor Safety (CoPS), cost your organisation?

The removal and/or reduction of unreasonable and uneven work requirements, means there is less stress, a general improvement in wellbeing and fewer opportunities for accidents.


With the work being ‘easier’, your product/service becomes… better.

How much, both in human and financial terms, does the Cost of Poor Quality (CoPQ), cost your organisation?

It becomes harder to make a mistake, get it wrong or create a defect. Quality improves.


With the work becoming ‘better’, from a quality perspective, it now happens… quicker. Not faster – just quicker. This is a subtle yet profound distinction – there is no rush here, just flow. You could think of it as adding some ‘gravity assist’.

How much, both in human and financial terms, does the Cost of Poor Flow (CoPF), cost your organisation?

There are fewer mistakes to correct, less rework and fewer complaints to manage. This saves… time.


In summary, how much, both in human and financial terms, does the Cost of Harder Work (CoHW), cost your organisation?

The net effect of easier, safer, better and quicker work is… ‘cheaper’ work. That’s fine, for some. However, when you get curious about what you can do with those savings, things get really interesting. 

It simply costs less, saving you and your organisation more. More to re-invest, to grow and to innovate. You become more agile, flexible and responsive to the needs of your customers and the people you serve.

Why UnrAVEL?

1) Definition – unravel, verb (transitive)

To make plain, disclose, reveal, to investigate and solve (a mystery, etc.). to work out.

unravel. In Oxford English Dictionary. Retrieved November 16, 2020, from…

2) Hidden Meaning

We have been asked. Yes, we know – this is somewhat obscure, but it does make a point – we hope. The capitalised letters of our logo, of which there are 5 not 4; U, A, V, E and L, spell the word ‘VALUE’. Simple – yes? However, if you couldn’t see that VALUE then what other VALUE are you not seeing in your business or organisation? Why is that?